For eCommerce support teams
The best customer support workspace for eCommerce merchants
The best customer support workspace for eCommerce merchants
Stop bogging your agents down with bad tools. Give your agents a one-stop-shop to find all the data they need — ultra-fast.
Stop bogging your agents down with bad tools. Give your agents a one-stop-shop to find all the data they need — ultra-fast.
AND MORE
Constant context-switching? Drowning in tabs?
Constant context-switching? Drowning in tabs?
Agents get bogged down navigating between disconnected systems to find data to resolve customer issues. They're drowning in browser tabs - entering in the same customer or order ID over and over again, waiting for spinners to load.
Agents get bogged down navigating between disconnected systems to find data to resolve customer issues. They're drowning in browser tabs - entering in the same customer or order ID over and over again, waiting for spinners to load.
Agents get bogged down navigating between disconnected systems to find data to resolve customer issues. They're drowning in browser tabs - entering in the same customer or order ID over and over again, waiting for spinners to load.
WJat’s up witht his metric
WJat’s up witht his metric
WJat’s up witht his metric
WJat’s up witht his metric
WJat’s up witht his metric
WJat’s up witht his metric
Find other users like this?
Find other users like this?
Find other users like this?
Find other users like this?
Find other users like this?
Find other users like this?
Inventory accounting seems
Inventory accounting seems
Inventory accounting seems
Order #409283
Order #409283
Order #409283
Customer #1232
Customer #1232
Customer #1232
Internal admin tool
Internal admin tool
Internal admin tool
Bad actors list
Bad actors list
Bad actors list
Ticket: Where is my order??
Ticket: Where is my order??
Ticket: Where is my order??
View: Your unsolved tickets
View: Your unsolved tickets
View: Your unsolved tickets
How it works
Dataland is the unified data workspace
for agents, built for max productivity
Dataland is the unified data workspace for agents, built for max productivity
Dataland is the unified data workspace
for agents, built for max productivity
Connect all your data sources to one place
Connect all your data sources to one place
Dataland has built-in connectors to key sources like Zendesk, Shopify, your databases, and more.
Need something custom? We can build that integration too.
Dataland has built-in connectors to key sources like Zendesk, Shopify, your databases, and more. Need something custom? We can build that integration too.
SQL Server
Intercom
Snowflake
Zendesk
Hubspot
Shopify
Stripe
Salesforce
PostgreSQL
Redshift
Load and search data instantly - even on billion row scale
Load and search data instantly
- even on billion row scale
Load and search data instantly - even on billion row scale
Full-text search is the #1 feature for agents to find the data they're looking for.
Whether it's finding a particular customers order list, recent support tickets, past returns — Dataland makes this blazing-fast. No more waiting for loading spinners.
Full-text search is the #1 feature for agents to find the data they're looking for. Whether it's finding a particular customers order list, recent support tickets, past returns — Dataland makes this blazing-fast. No more waiting for loading spinners.
Ask AI any data question
Ask AI any data question
Stop spending hours to pull data and cobble together spreadsheets manually.
With all your data in one place, agents can just ask questions (like show me Shopify orders for product X where a customer opened a Zendesk ticket about Y).
Stop spending hours to pull data and cobble together spreadsheets manually. With all your data in one place, agents can just ask questions (like show me Shopify orders for product X where a customer opened a Zendesk ticket about Y).
Use Forms & Actions to trigger
Zapier or internal APIs
Use Forms & Actions to trigger Zapier or internal APIs
Agents can use actions to trigger automations in integrated systems like Shopify and Zendesk, or trigger Zapier to handle any workflow.
Refunding orders
Adjusting orders
Partial refunds
Discount creation
Address changes
Price adjustments
AND MORE
Dataland reduces manual data work by 10x
Agent with Dataland
Agent without
Scale with security across your enterprise
Scale with security across your enterprise
Dataland offers enterprise-grade security so you can restrict data access to only the groups who need it.
Dataland offers enterprise-grade security so you can restrict data access to only the groups who need it.
Define data access with custom roles
Define data access with custom roles
Define data access with custom roles
Dataland comes built-in with RBAC and row-level security. Access controls can apply to entire data sources + tables, or down to individual rows.
Dataland comes built-in with RBAC and row-level security. Access controls can apply to entire data sources + tables, or down to individual rows.
SOC 2 Type 2 certified
SOC 2 Type 2 certified
SOC 2 Type 2 certified
Dataland has enterprise-grade SOC 2 Type II compliance, as certified by an independent third-party security auditor.
Dataland has enterprise-grade SOC 2 Type II compliance, as certified by an independent third-party security auditor.
FAQs
FAQs
Do I need technical resources to set up Dataland?
What is Dataland pricing?
Do I need technical resources to set up Dataland?
What is Dataland pricing?
Supercharge your support team
Supercharge your support team
Supercharge your support team
Dataland is the easiest way to deliver high-quality internal tools to your business users. It's secure, easy-to-use, and sets up in minutes.
Dataland is the easiest way to deliver high-quality internal tools to your business users. It's secure, easy-to-use, and sets up in minutes.
Dataland is the easiest way to deliver high-quality internal tools to your business users. It's secure, easy-to-use, and sets up in minutes.
© 2024 • Realism Labs Inc., dba Dataland
© 2024 • Realism Labs Inc., dba Dataland
© 2024 • Realism Labs Inc., dba Dataland